System Status
All Systems Operational
Last updated: —
Current Status
Uptime History
Incidents
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Operational
Degraded
Partial Outage
Major Outage
Core Platform
90-day uptime✓ All Operational
Deal Dashboard
app.alethinx.ai — primary user interface
99.82%
Operational
Deal Genie
AI scoring engine — Supabase edge functions
99.64%
Operational
SEEKER AI
semantic deal search — pgvector, us-west-2
99.71%
Operational
Authentication
Supabase Auth — JWT sessions
99.91%
Operational
Database
alethinx-production · Supabase PostgreSQL 17 · us-west-2
99.96%
Operational
AI Sales Agents
90-day uptime✓ All Operational
APEX — Prospecting Agent
ICP targeting & lead qualification
99.55%
Operational
ARIA — Outreach Agent
personalized messaging & sequences
99.60%
Operational
NOVA — Nurture Agent
follow-up cadence & pipeline warming
99.48%
Operational
DEMO — Enablement Agent
demo prep & objection handling
99.72%
Operational
CLOSE — Conversion Agent
deal closing & negotiation support
99.65%
Operational
VERA — Verification Agent
data validation & due diligence
99.79%
Operational
PULSE — Analytics Agent
pipeline insights & reporting
99.83%
Operational
Integrations & Billing
90-day uptime✓ All Operational
Stripe Billing
subscriptions, invoicing & payment processing
99.94%
Operational
Make.com Automations
agent orchestration & workflow triggers
99.41%
Operational
Claude AI API
Anthropic claude-sonnet-4-6 — inference layer
98.94%
Operational
Operational
Degraded
Partial Outage
Major Outage
April 15, 2026
No incidents reported.
April 14, 2026
No incidents reported.
April 13, 2026
ResolvedDeal Genie — Elevated Latency on Scoring RequestsApr 13 · 14:22 UTC
Resolved
Scoring latency returned to normal. Edge function cold-start issue resolved by increasing keep-alive intervals. All requests processing within SLA.
Apr 13, 2026 — 15:08 UTC
Monitoring
Fix deployed. Monitoring p95 latency and confirming full resolution.
Apr 13, 2026 — 14:51 UTC
Investigating
Elevated response times on Deal Genie AI scoring. Deal scoring is functional but slower than expected. Investigation underway.
Apr 13, 2026 — 14:22 UTC
April 10, 2026
ResolvedNOVA & ARIA Agents — Make.com Webhook DelaysApr 10 · 10:15 UTC
Resolved
All outreach sequences recovered. Queued messages delivered. Root cause: upstream Make.com platform degradation, not Alethinx infrastructure.
Apr 10, 2026 — 11:55 UTC
Identified
Issue traced to Make.com delays. Our infrastructure is unaffected. Queued messages will process automatically on resolution.
Apr 10, 2026 — 10:42 UTC
Investigating
Reports of delayed outreach sequences from NOVA and ARIA agents.
Apr 10, 2026 — 10:15 UTC
April 4, 2026
ResolvedAuthentication — Login Session Errors (Subset of Users)Apr 4 · 08:30 UTC
Resolved
Supabase Auth session refresh stabilized. Affected users may need to log in once. All new logins functioning normally.
Apr 4, 2026 — 09:17 UTC
Investigating
Small percentage of users reporting session expiration errors on login. Investigating with Supabase Auth.
Apr 4, 2026 — 08:30 UTC
March 2026
No incidents reported.